Every big journey begins with a single step. This is why every interaction with our website should be deliberated to make sure that it is the best possible way to help the user accomplish their goal.
The users should be able to pickup the website for the first time and understand the way the pieces fit together immediately. To provide the users that kind of seamless experience, the flow has to be efficient and perfect.
Go ahead and Read 🙂
WHAT IS USER FLOW?
User Flow describes the steps that users takes to access a function or perform particular steps on the website. It is created to predict and show the possible routes with which the user can interact with the website. They define us the logical task that could be accomplished with the help of user flow diagram.
Initially, it seems difficult to me as I haven’t done this before. Then, I learnt the meanings of different symbols, shapes, tools I could use and I have great urge to complete this from the user’s perspective. I tried to organize all the information that I collected while learning about the website.
HOW TO GET USER FLOW RIGHT?
Do you remember how teachers in school forced us to write outline essays before actually drafting them? Sure, it was a little bit of a hassle and we probably would have preferred to dive right in sometimes, but it was worth it. We would end up with stronger organization, better supporting evidence and less work in the revision stage. It might have even saved you time!
The same is true with user flow. Diagramming can help by forcing you to think through every step of user flow.
WHAT’S THE NEED OF USER FLOW DIAGRAM?
The user flow diagram helps us to predict what brings the contributor to our website and how they act. Understanding user flow means understanding our users and make innovation and improvement in the on-boarding process in accordance with the requirements. Currently, am working with the SUMO community to make improvements and certain changes to have good user flow.